for over 25 years...
We've delivered lights, fans and electrical products to every corner of Australia over the past 25 years, so we know how to get your products to you quickly, cost effectively and safely!
We dispatch orders quickly, use reliable freight services and keep you updated on the status of your order along the way. And if you have any questions you can always talk to a real person - call us on 1300 384 697 or contact us by email.
COVID 19 / FLOODING UPDATE: Courier delivery times are slowly returning to normal - however some locations are still experiencing delays due to staff shortages and a backlog of deliveries.
We strongly recommend that you don’t book an electrician until you receive your orders as unexpected delivery delays are usually beyond our control.
During promotional periods we may offer free freight / discounted freight to certain locations when the total order value is above a certain amount. This will be advertised on our website and calculated automatically at checkout.
Delivery charges will be automatically calculated during the checkout process and displayed prior to entering your payment details.
COVID-19 Update - Please note: Since COVID-19 courier prices have increased significantly. On rare occasions the delivery price quoted by our website is significantly less than the actual amount charged by our courier partners. We reserve the right to cancel an order, or request additional payment for delivery where there is a major discrepancy between the delivery amount you paid, and our cost. This happens very rarely and we do our best to communicate with you to find a resolution that works for us both. The actual delivery cost will always be discounted.
Orders will be packaged and dispatched soon as possible, depending on the product availability. If a product cannot be dispatched immediately we will notify you by phone or email. If a product is in stock in our warehouse we will dispatch your order within 1 business day. If the item is not in stock in our warehouse, but is available from our supplier we will dispatch the order directly from the supplier to save time.
Occasionally an item you ordered maybe out of stock. If this happens we will inform you of any delay, and you will have the option to cancel your order for a full refund if you do not want to wait. Back ordered items will be dispatched, as a priority, as soon as stock becomes available.
Below is a guide for deliveries if items are in stock and ready for dispatch: Please note: Regional / remote areas of Australia will take longer for delivery, please allow for up to an additional 2-4 business days on top of the above allocated times. Orders placed on weekends will be processed on Mondays.
|Queensland||3-5 Business Days|
|New South Wales||3-5 Business Days|
|Victoria||3-5 Business Days|
|South Australia||3-8 Business Days|
|ACT||3-8 Business Days|
|Northern Territory||7-12 Business Days|
|Western Australia||7-12 Business Days|
|Tasmania||7-12 Business Days|
Your order/s will be shipped via one of the following couriers: Allied Express, Direct Couriers, Couriers Please, TNT, Fastway, Northline, and Toll. Some smaller items maybe fulfilled by Australia Post.
When your order is dispatched from our warehouse you will receive an email confirmation from our shipping broker with the tracking number and a website link to where you can track it.