Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement by Australian Consumer Law (ACL). We are committed to ensuring that all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for Changes of Mind (COM). We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Please note that we cannot guarantee an exact delivery date. The estimated delivery timeframes exclude weekends, public holidays, and any potential delays caused by local shipping carriers due to network congestion, natural disasters (such as floods or bushfires), or other unforeseen circumstances.

• 8-12 Working Days (approximately) across Australia

DELIVERY STATUS: CUSTOMER SERVICE & WAREHOUSE OPEN.
Order dispatch and delivery times back to normal after Xmas break.

Delivery Information

We've delivered lights, fans and electrical products to every corner of Australia over the past 25 years. We offer low-cost flat-rate delivery using a range of courier partners to get your products to you as quickly as possible.

For most metro areas delivery is just $12.95 with a small additional charge for bulky items and regional / rural areas. Orders are usually dispatched within 1-2 business days.. Delivery times vary depending on the destination.

View our Full Delivery Policy

Product Warranty

All our products are sourced from high-quality Australian brands (we only work with the quality suppliers) and every product we sell comes with a full warranty from the manufacturer. Please check the product description for details of the warranty period for each light.

Returns & Exchanges

We are happy to accept returns & exchanges if the return is initaited within 14 days. Sometimes a restocking fee is charged where the item has to be returned to our supplier.

Please read our returns policy for full details.

If you have a question about this product please complete the form below or call our friendly team on 1300 384 697. We look forward to hearing from you.

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