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Shipping & Returns

These are Discount Lighting's shipping & returns policies. Please read them carefully.

  • Please choose carefully as we do not refund if you make a wrong selection or simply change your mind
  • Some non-stock items that need to be ordered from the manufacturer may incur a manufacturer's restocking fee
  • Orders will be shipped as soon as possible, depending on the product availability. If a product cannot be dispatched immediately, customers will be notified by e-mail.
  • If authorisation is given for items to be left unattended without a signature, Discount Lighting and any of their freight carriers are not responsible for the loss of said items
  • All items are covered by manufacturer's warranty for faults or damage
  • Claims for goods received damages must be made within 7 days of receipt of said goods
  • Products covered by manufacturers in home warranties will be subject to those conditions
  • Light globes and fluorescent tubes are non returnable items
  • Customer will be responsible for all freight charges on exchange requests
  • If you have purchased an item that is currently out in stock or has been discontinued, you will be notified immediately of the delay, and/or to offer possible alternative products or a full refund.
  • The Website is provided on an "as is" and "as available" basis without any representation or endorsement. Website product images are indicative only and should not be relied upon, actual colours and finishes may vary to computer generated web images.
  • For Australian Consumer Law (ACL),


  • Discount Lighting does not supply or ship goods to the following countries: Cuba, Iran, North Korea, Libya, Balkans, Cote d'Ivoire, Congo, Iraq, Liberia, Sudan, Syria and Zimbabwe