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Shipping & Returns

These are Discount Lighting's shipping & returns policies. Please read them carefully.

  • Please choose carefully as we do not refund if you make a wrong selection or simply change your mind
  • Some non-stock items that need to be ordered from the manufacturer may incur a manufacturer's restocking fee
  • Orders will be shipped as soon as possible, depending on the product availability. If a product cannot be dispatched immediately, customers will be notified by e-mail.
  • If authorisation is given for items to be left unattended without a signature, Discount Lighting and any of their freight carriers are not responsible for the loss of said items
  • All items are covered by manufacturer's warranty for faults or damage
  • Claims for goods received damages must be made within 7 days of receipt of said goods
  • Products covered by manufacturers in home warranties will be subject to those conditions
  • Light globes and fluorescent tubes are non returnable items
  • Customer will be responsible for all freight charges on exchange requests
  • If you have purchased an item that is currently out in stock or has been discontinued, you will be notified immediately of the delay, and/or to offer possible alternative products or a full refund.
  • For Australian Consumer Law (ACL),

  • Discount Lighting does not supply or ship goods to the following countries: Cuba, Iran, North Korea, Libya, Balkans, Cote d'Ivoire, Congo, Iraq, Liberia, Sudan, Syria and Zimbabwe