These are Discount Lighting's shipping & returns policies. Please read them carefully.
Please choose carefully as we do not refund if you make a wrong selection or simply change your mind
Some non-stock items that need to be ordered from the manufacturer may incur a manufacturer's restocking fee
Orders will be shipped as soon as possible, depending on the product availability. If a product cannot be dispatched immediately, customers will be notified by e-mail.
If authorisation is given for items to be left unattended without a signature, Discount Lighting and any of their freight carriers are not responsible for the loss of said items
All items are covered by manufacturer's warranty for faults or damage
Claims for goods received damages must be made within 7 days of receipt of said goods
Products covered by manufacturers in home warranties will be subject to those conditions
Light globes and fluorescent tubes are non returnable items
Customer will be responsible for all freight charges on exchange requests
If you have purchased an item that is currently out in stock or has been discontinued, you will be notified immediately of the delay, and/or to offer possible alternative products or a full refund.
For Australian Consumer Law (ACL),
Discount Lighting does not supply or ship goods to the following countries: Cuba, Iran, North Korea, Libya, Balkans, Cote d'Ivoire, Congo, Iraq, Liberia, Sudan, Syria and Zimbabwe
